American Home USA™ understands how the price of shipping can impact your purchase decisions. 

1. Shipment Processing Time. All orders are processed within 2-3 business days. Orders are not shipped, but may be delivered on weekends or holidays. For shipping and order inquiries please email us at, or use the form below. Note - please allow processing time of 7-10 business days on all monogrammed and customized orders. 

2. Delivery Estimates. Estimated delivery dates will be provided once your emailed tracking number has been activated. 

3. Shipment Confirmation and Order Tracking. You will receive a Shipment Confirmation email once your order has been placed and another email containing your tracking number(s) once the order has shipped. The tracking number will be activated within 24 hours.

4. Signature Requirement. Small parcel orders do not require signature upon delivery. If you would like this option added to your order please contact us and be sure to include your order number. If this option is requested, please note that an individual must be present at time of delivery to provide the required signature.

5. Customs, Duties, and Taxes. MakerBot is not responsible for any customs clearance charges, duties, or taxes applied to your order. All fees imposed during or after shipping are the sole responsibility of the customer (e.g., taxes, tariffs, VAT).


American Home USA™ observes US national holidays and does not ship on those days.